Tamuz Electronics Ltd. Policies
Your privacy is important to us. It is Tamuz’s policy to respect your privacy regarding any information we may collect from you across our website, https://tamuz-ele.com, and other sites we own and operate.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
Your continued use of our website will be regarded as an acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Tamuz Electronics Ltd (“we” and “us”) is the operator of (https://tamuz-ele.com)
(“Website”). By placing an order through this Website you will be agreeing to
the terms below. These are provided to ensure both parties are aware of and
agree upon this arrangement to mutually protect and set expectations on our
Subject to stock availability. We try to maintain accurate stock counts on our
website but from time-to-time, there may be a stock discrepancy and we will not
be able to fulfill all your items at the time of purchase. In this instance, we will
fulfill the available products to you, and contact you about whether you would
prefer to await restocking of the back-ordered item or if you would prefer for us
to process a refund.
2. Shipping Costs
Shipping costs are calculated during checkout based on weight, dimensions, and
destination of the items in the order. Shipping payment will be collected
with the purchase.
This price will be the final price for the shipping costs to the customer.
3.1 Return Due To Change Of Mind
Tamuz Electronics Ltd will happily accept returns due to change of mind as long
as a request to return is received by us within 0 days of receipt of item and
are returned to us in the original packaging, unused, and in resellable condition.
Return shipping will be paid at the customer’s expense and will be required to
arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store
credit for a future purchase. We will notify you once this has been completed
(Tamuz Electronics Ltd) will refund the value of the goods returned but will NOT
refund the value of any shipping paid.
3.2 Warranty Returns
Tamuz Electronics Ltd will happily honor any valid warranty claims, provided a
the claim is submitted within 90 days of receipt of items.
Customers will be required to pre-pay the return shipping, however, we will
reimburse you upon a successful warranty claim.
Upon return receipt of items for a warranty claim, you can expect Tamuz
Electronics Ltd to process your warranty claim within 7 days.
Once the warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in-store credit
(c) a replacement item sent to you (if stock is available)
4. Delivery Terms
4.1 Transit Time Domestically
In general, domestic shipments are in transit for 2 – 7 days
4.2 Transit time Internationally
Generally, orders shipped internationally are in transit for 4 – 22 days. This
varies greatly depending on the courier you have selected. We can offer
a more specific estimate when you are choosing your courier at the checkout.
4.3 Dispatch Time
Orders are usually dispatched within 2 business days of payment of the order
Our warehouse operates on Monday – Friday during standard business hours, except
on national holidays at which time the warehouse will be closed. In these
instances, we take steps to ensure shipment delays will be kept to a minimum.
4.4 Change Of Delivery Address
For a change of delivery address requests, we can change the address at
any time before the order has been dispatched.
4.5 P.O. Box Shipping
Tamuz Electronics Ltd will ship to P.O. box addresses using postal services
only. We are unable to offer couriers services to these locations.
4.6 Military Address Shipping
We can ship to military addresses using USPS. We are unable to offer
this service using courier services.
4.7 Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and
send the remaining items once they return to stock.
4.8 Delivery Time Exceeded
If the delivery time has exceeded the forecasted time, please contact us so that we
can conduct an investigation.
5. Tracking Notifications
Upon dispatch, customers will receive a tracking link from which they will be
able to follow the progress of their shipment based on the latest updates made
available by the shipping provider.
6. Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the
parcel from the courier and get in touch with our customer service. If the
parcel has been delivered without you being present, please contact customer
service with the next steps.
7. Duties & Taxes
7.1 Sales Tax
Sales tax has already been applied to the price of the goods as displayed on the
7.2 Import Duties & Taxes
Import duties and taxes for international shipments may be liable to be paid
upon arrival in the destination country. This varies by country and Tamuz
Electronics Ltd encourages you to be aware of these potential costs before
placing an order with us.
If you refuse to pay duties and taxes upon arrival at your destination
country, the goods will be returned to Tamuz Electronics Ltd at the customers
the expense and the customer will receive a refund for the value of goods paid,
minus the cost of the return shipping. The cost of the initial shipping will not
If you change your mind before you have received your order, we can
accept cancellations at any time before the order has been dispatched. If an
has already been dispatched, please refer to our refund policy.
Parcels are insured for loss and damage up to the value as stated by the
9.1 Process for parcel damaged in-transit
We will process a refund or replacement as soon as the courier has completed
its investigation into the claim.
9.2 Process for parcel lost in transit
We will process a refund or replacement as soon as the courier has conducted an
investigation and deemed the parcel lost.
10. Customer service
For all customer service inquiries, please submit an inquiry at
Website Terms and Conditions of Use
By accessing this Website, accessible from https://tamuz-ele.com, you are agreeing to be bound by these Website Terms and Conditions of Use and agree that you are responsible for the agreement with any applicable local laws. If you disagree with any of these terms, you are prohibited from accessing this site. The materials contained in this Website are protected by copyright and trade mark law.
2. Use License
Permission is granted to temporarily download one copy of the materials on Tamuz Electronics’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose or for any public display;
- attempt to reverse engineer any software contained on Tamuz Electronics’s Website;
- remove any copyright or other proprietary notations from the materials; or
- transferring the materials to another person or “mirror” the materials on any other server.
All the materials on Tamuz Electronics’s Website are provided “as is”. Tamuz Electronics makes no warranties, may it be expressed or implied, therefore negates all other warranties. Furthermore, Tamuz Electronics does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.
Tamuz Electronics or its suppliers will not be hold accountable for any damages that will arise with the use or inability to use the materials on Tamuz Electronics’s Website, even if Tamuz Electronics or an authorize representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.
5. Revisions and Errata
The materials appearing on Tamuz Electronics’s Website may include technical, typographical, or photographic errors. Tamuz Electronics will not promise that any of the materials in this Website are accurate, complete, or current. Tamuz Electronics may change the materials contained on its Website at any time without notice. Tamuz Electronics does not make any commitment to update the materials.
Tamuz Electronics has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Tamuz Electronics of the site. The use of any linked website is at the user’s own risk.
8. Your Privacy
9. Governing Law
Any claim related to Tamuz Electronics’s Website shall be governed by the laws of il without regards to its conflict of law provisions.
General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
- Tamuz Electronics Ltd needs to perform a contract with you
- You have given Tamuz Electronics Ltd permission to do so
- Processing your personal information is in Tamuz Electronics Ltd legitimate interests
- Tamuz Electronics Ltd needs to comply with the law
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or to delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability
- The right to withdraw consent
Tamuz Electronics follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Tamuz Electronics uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read “What Are Cookies”.
Note that Tamuz Electronics has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Tamuz Electronics does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.